SkyComputerUse

QUICK START

Get started quickly

Complete the following steps to find your Mac in the web app, view its screen, or start getting remote assistance.

YOUR FIRST STEPS

Four steps for your first session

  1. 01Download and installGet SkyComputerUse Mac Agent
  2. 02Complete permissionsFollow system prompts
  3. 03Add a deviceSelect your Mac
  4. 04Start using itView or get assistance
01Download

STEP ONE

Download and install SkyComputerUse Mac Agent

Download SkyComputerUse Mac Agent from the product page. Open the downloaded disk image and drag SkyComputerUse.app to Applications. This build uses ad-hoc signing and is not notarized; on first launch, right-click and choose “Open”. If macOS still blocks the app, go to System Settings → Privacy & Security → Open Anyway.

02Permissions

STEP TWO

Complete system permissions and reopen the app

Open SkyComputerUse Mac Agent and follow the page prompts to complete permissions. Quit and reopen the app before adding your device.

If you just changed a system setting, reopen SkyComputerUse Mac Agent so the change can take effect.

System permission prompt in SkyComputerUse Mac Agent
Complete the system permissions shown in SkyComputerUse Mac Agent
03Add device

STEP THREE

Add your Mac with the on-screen prompts

Choose “Add device” in the web app, scan the QR code shown in SkyComputerUse Mac Agent or enter the manual code, then return to the Mac to confirm.

MACShow pairing prompt
WEBScan or enter code
MACConfirm pairing

If you cannot scan the code, use the manual code shown on the page.

04Start

STEP FOUR

Select your Mac to view its screen or get remote assistance

Select your Mac in the device list to view its current screen. When you need to operate it, follow the page prompts to start remote assistance.

Choose a Mac in the device list and start viewing it
Select a Mac to view its screen or get remote assistance

TROUBLESHOOTING

Having trouble getting started?

Try reopening the app, checking system prompts, or reconnecting. You can also return to the steps above and verify them one at a time.

Download SkyComputerUse Mac Agent
What if the download will not open?

Quit the app completely and reopen it. If macOS shows a prompt, follow it before returning to this guide.

What if I cannot find my Mac?

Make sure SkyComputerUse Mac Agent is open and complete any outstanding page or system prompt. Then reopen the app and reconnect.

What if remote assistance is unavailable?

Quit and reopen SkyComputerUse Mac Agent, complete any system prompt, then reconnect and try again.

What if the screen does not update?

Disconnect and reconnect. If you changed displays or completed a system prompt, reopen SkyComputerUse Mac Agent first.

READY TO CONNECT

Ready to get started?

Return to the product page to download SkyComputerUse Mac Agent, then follow the prompts to install and connect it.

Download SkyComputerUse Mac Agent